About
Hartwig Care is a London-based homecare agency and was founded in 1999 providing quality care and support services to people in their own homes.
Since the founding of Hartwig Care Ltd in 1999, every decision and change we have made has had to answer the question: will this make things better for our clients?
We choose our team members carefully and make sure that all care staff are trained to the very highest standards. Our care workers are reliable, discreet, friendly and committed to the physical and emotional wellbeing of every one of our clients.
All our care workers are fully vetted before joining the team. We take no shortcuts when it comes to care; the safety of our clients is of paramount concern to Hartwig Care, so we will work hard to make sure you have a care worker right for you.
It’s been over a decade, but at Hartwig Care, some things will never change; our commitment to our clients’, our passion for helping people and our willingness to learn from them.
High-Quality Care and Support
Our People
Our Mission
Our mission is to support you in every way we can and give you the control you need to have a better quality of life. There is no such thing as “one-size-fits-all” and we know the importance of talking to you about what you want and need from us, what your expectations of our care are, and how your requirements may change over time.
Our Objectives
We aim to provide care and support for our clients to give them the control to have a better quality of life and to remain in their own homes. Nothing is more important than guarding the client’s personal independence and dignity.
We will never compromise their care and honesty and integrity are fundamental to the way we work. Central to these is our belief that the rights of the clients are paramount.
Our Core Principles
Respect
Promoting respect for, and the dignity of, people to whom we provide any type of social care.
Transparency
Transparency and legal compliance in the management of our activities and services.
Confidentiality
Ensuring the confidentiality of our clients’ and users’ personal data.
Empower
Teamwork, professionalism and motivation, which mean that we improve every day.
Safety
Ensuring the Health and Safety of our Workers.
Environment
Encouraging respect for, and the preservation of, the environment.
Efficiency
Contribute to provide an efficient service while monitoring a high level of quality and managed budget.