Hartwig Care’s aim is to provide and promote the highest-quality service that meets our Clients’ needs as effectively as possible. We believe this aim is best met by having well-trained, highly-motivated and professionally-led staff who are aware of their legal, ethical, health and safety requirements and duties.
Training starts from the first interview with potential staff and continues for the duration of their time with us. Featuring refresher courses, supervision sessions, Care Team meetings, direct observations, professional discussions and shadowing visits to Clients, training is designed to keep Care Workers aware of best practices and all legislation changes. Our close ties with organisations such as the Alzheimer’s, Multiple Sclerosis and Stroke associations, along with the National Spinal Injuries Centre, ensure that Hartwig Care’s training courses are relevant and up to date at all times.
Within 12 weeks of employment with Hartwig Care all employees are required to complete the Care Worker Certificate which includes 15 standards.
After completion of the care Certificate, Care Workers are given the opportunity for further development.
Every Client has unique, individual requirements and our Care Workers are encouraged to take training courses specific to their Clients’ health conditions – for example dementia, stroke and multiple sclerosis.
Hartwig Care employs a full-time, In-House Trainer certified in all Care-related courses set by the Skills for Care Council. Furthermore, we regularly invite guest speakers to address staff on issues relating to our Clients’ health conditions.