Training

Hartwig Care's aim is to provide and promote the highest-quality service that meets our Clients' needs as effectively as possible. We believe this aim is best met by having well-trained, highly-motivated and professionally-led staff who are aware of their legal, ethical, health and safety requirements and duties.

Training starts from the first interview with potential staff and continues for the duration of their time with us. Featuring refresher courses, supervision sessions, Care Team meetings, direct observations, professional discussions and shadowing visits to Clients, training is designed to keep Carers aware of best practices and all legislation changes. Our close ties with organisations such as the Alzheimer's, Multiple Sclerosis and Stroke associations, along with the National Spinal Injuries Centre, ensure that Hartwig Care's training courses are relevant and up to date at all times.

Within 12 weeks of employment with Hartwig Care all employees are required to complete the Home Care Worker Induction Programme, which includes five mandatory courses:

Common Induction Standards
Manual Handling for Beginners
Care Worker Handbook – Hartwig Care Policies and Procedures
Health and Safety at Work
Food and Hygiene

After completing the Induction Programme, Carers are given the opportunity to start and complete a National Vocational Qualification Level 2 in Health and Social Care. Carers, furthermore, are able to take the following optional courses:

Safe Handling of Medicine
Infection Control
Protection of Vulnerable Adults and Children
Communication Skills
Personal Care

Every Client has unique, individual requirements and our Carers are encouraged to take training courses specific to their Clients' health conditions – for example dementia, stroke and multiple sclerosis.

Hartwig Care employs a full-time, In-House Trainer/NVQ2 assessor certified in all Care-related courses set by the Skills for Care Council. Furthermore, we regularly invite guest speakers to address staff on issues relating to our Clients' health conditions.