At Hartwig Care we offer a variety of services to help you live your life the way you want. From when you get up in the morning to when you go to bed, Hartwig Care will be there for you.
We work on a system of continuous improvement. That means we are always looking for ways to make our services better in order to meet the expectations of our clients.
We will carry out an initial Needs and Risk Assessment to determine the level of Care you require. We will then set up a Care Plan and Team, and introduce you to each team member – from main and backup Care Worker to Care Managers. We carry out regular reviews of the Care Plan to make sure it is always relevant to what you need.
We keep records of each Client visit, which are kept at your house and always available to see. We also check service delivery using a real-time monitoring system whereby the Care Worker logs in when arriving at your home and logs out when leaving, ensuring that planned visits are always met. Any discrepancies are alerted to the Care Manager to be dealt with immediately.